Terms & Conditions
BOOKING:
All classes at Soul & Body are pre booked through the Wellness Living Achieve application.
All bookings and cancellations should be made directly through the application.
If you incounter any issues please call us at +201240070343 or send us a WhatsApp message.
PAYMENTS & PURCHASES:
All classes are prepaid on our Wellness Living Application.
Payments processed on the website or instapay are reflected on your Wellness Living account during our hours of operation.
All packages and memberships are non-refundable and non transferable.
CANCELLATION:
All classes have a 12 hours cancellation policy.
Please cancel your booking from your account within the 12 hours before the class time to avoid losing your class credit.
WAITI LIST:
If you join the waitlist and you are no longer able to attend the class, please make sure you remove your name off the waitlist to avoid losing your class credit.
CLASS ETIQUETTE:
Grip socks are mandatory for all reformer classes. Mobile phones must be silenced and not used during class. If you must answer an emergency call, please step outside of the studio first.
Thank you for being a part of our community and for helping us maintain a calm, respectful, and elevated studio experience.
Moving with you,
Soul & Body Pilates Studio.